Help
Shipping & FAQ
Everything you need to know about getting your SOON order, and the questions we get asked most.
Can't find your answer? Message us on WhatsApp and we'll help you out.
R1 000free delivery on orders over R1 000
2–4 daysdelivery time after your order ships
7 daysto request a return or exchange
Shipping Information
- We deliver across South Africa with The Courier Guy.
- Delivery costs R100, and it's free on orders over R1 000.
- Orders ship within 1 to 2 working days.
- Once shipped, orders arrive in 2 to 4 working days.
Delivery times may be longer during sale periods, public holidays or for remote areas.
Track Your Order
Send us your order number on WhatsApp and we'll let you know exactly where your parcel is.
Track your order
WhatsApp: +27 69 470 3498
FAQ
How do SOON pieces fit?
Our tees and hoodies are cut oversized and boxy, with dropped shoulders. Take your usual size for the intended oversized fit. Every product has a size guide with measurements under "Size & fit".
How much is delivery and how long does it take?
R100 nationwide, free on orders over R1 000. Orders ship within 1 to 2 working days and arrive 2 to 4 working days later. See Shipping information.
Can I return or exchange an item?
Yes. You can request a return or exchange within 7 days of receiving your order, as long as the item is unworn, unwashed and has its tags attached. Read the full Returns & Exchanges Policy.
What payment methods do you accept?
Visa, Mastercard, Instant EFT and SnapScan.
Will sold-out items be restocked?
Some items are restocked and some are limited runs, like the Bafana Kaofela jersey. Subscribe to our newsletter at the bottom of this page to hear about restocks and new drops first.
Where is SOON based?
SOON Clothing was born in Alexandra, Johannesburg in 2020. Read our story.
Contact Us
For orders, sizing or anything else, message SOON Clothing on WhatsApp.
SOON Clothing
WhatsApp: +27 69 470 3498
You can also follow us on Instagram for drops and news.